our team

Meet our expert staff

Thomas Shoaf, M.D., Child & Adult Psychiatrist and owner of Hope Speaks in Richardson TX

Thomas L. Shoaf, M.D.

I am a psychiatrist specializing in advanced medication management for ADHD, mood disorders, and complex psychiatric conditions.
Professional photo of Tiffany Wilkins, LPC. Therapist & Counselor at Hope Speaks in Richardson, TX

Tiffany Wilkins, LPC

Expert trauma & ADHD therapist for adults and teens (15+) in Richardson, TX.
Alicia Kientz, LPC, a Trauma & Play Therapist at Hope Speaks in Richardson TX

Alicia Kientz, LPC

I help children, teens and adults overcome trauma and ADHD through proven methods and personalized strategies.
Lori Snell, LPC, Addiction & Trauma Therapist at Hope Speaks in Richardson TX

Lori Snell, LPC

I help individuals and families heal from addiction, trauma, and relational challenges with compassion and practical strategies.
Henry Mendez, LPC, Anxiety & Depression Therapist at Hope Speaks in Richardson TX

Henry Mendez, LPC

I provide compassionate therapy for adults dealing with anxiety, depression, and relationship challenges, combining professional expertise with personal understanding.
Carla Coday, LCSW, Trauma & Grief Therapist at Hope Speaks in Richardson TX

Carla Coday, LCSW

I provide compassionate trauma therapy and grief counseling with 35+ years of experience helping individuals and families heal.
Jasmine Robertson, PMHNP, Psychiatric Care at Hope Speaks in Richardson TX

Jasmine Robertson, PMHNP

I provide compassionate psychiatric medication management for all ages, focusing on whole-person wellness and evidence-based treatment.
Veronicah Banga, PMHNP-BC, providing Psychiatric Care at Hope Speaks in Richardson TX

Veronicah Banga, PMHNP-BC

I provide compassionate psychiatric medication management for all ages, focusing on cultural sensitivity and evidence-based treatment.
Terry Zuehsow, PA-C, Psychiatric Physician Assistant at Hope Speaks in Richardson TX

Terry Zuehsow, PA-C

I provide thorough psychiatric evaluations and personalized treatment plans that consider your whole story and unique needs.
John Redd, Christian Life Coach & Mentor at Hope Speaks in Richardson TX

John Redd, Certified Intrinsic Coach

I provide Bible-based life coaching focused on purpose, accountability, and helping young men find their God-given direction.
Marty Eisenberg, CLC, Chronic Pain Coach at Hope Speaks in Richardson, TX

Marty Eisenberg, CLC

I specialize in chronic pain coaching, combining 40+ years of lived experience with practical strategies to help you reduce pain and increase joy.
Peggy Rogers, CLC, CPC, Pastoral Coaching & Counseling at Hope Speaks in Richardson TX

Peggy Rogers, CLC, CPC

I provide faith-based coaching and pastoral counseling for adults navigating grief, anxiety, and relationship challenges.

Why people choose Hope Speaks

integrated care at hope speaks in richardson tx

Integrated Care

Experience the profound difference of true collaboration. Your therapist and prescriber work as one team, sharing insights to create a seamless, unified path for your healing. Feel the relief of being fully supported, with every part of your care perfectly in sync.

compassionate expertise at hope speaks in richardson tx

Compassionate Expertise

Receive care from leading experts who never forget the person behind the diagnosis. We blend the latest medical advancements with genuine empathy, ensuring you feel heard, respected, and hopeful every step of the way.

personalized partnerships at hope speaks in richardson tx
Personalized Partnership

Your journey is unique, and so is your plan. We listen to your story and together, we build a clear path forward built around your goals. You’ll always know the next step, feeling empowered and confident as you move toward healing.

Our Integrated services at Hope Speaks

Our Mental Health Services

Frequently asked questions

What services does Hope Speaks provide?

Hope Speaks offers integrative psychiatric and counseling services, including mental health evaluations, therapy, medication management, and support for individuals, children, adolescents, couples, or families—both in-person and virtually.

Does Hope Speaks accept insurance or offer virtual/telehealth appointments?

Yes. We accept most insurance—including Medicaid and Medicare—and offer virtual/telehealth services in addition to in-office appointments.

What age ranges or populations do you serve?

We serve all ages—from children and adolescents to adults—and offer specialized care for different life stages, providing mental health support for the whole family.

What mental health concerns or conditions do you treat?

We treat a variety of mental health issues, including anxiety, depression, ADHD, mood disorders, stress, and behavioral challenges. We also offer support for life transitions, counseling, and more complex psychiatric care where needed.

What makes Hope Speaks different from other clinics?

At Hope Speaks, we're committed to a holistic, compassionate approach—blending science with empathy. Our team listens, works collaboratively, provides both therapy and psychiatry, and strives to make clients feel supported in mind, body, and spirit.

Take the first step with Hope Speaks

Your holistic health journey starts here. Schedule your appointment today!
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